Please reach out to us at contact@schedulearide.us or visit our Contact Us page if you cannot find an answer to your question.
We recommend scheduling your ride as soon as you know the date and time of your trip to ensure that other customers don't book the same time you're looking for.
Our rates are all inclusive and cover taxes, tolls, and fees. Tips are at your discretion.
On some occasions, we may require a prepayment (deposit), which can be made by credit or debit card. Schedule A Ride does not store your credit or debit card information, so your balance must be paid at the beginning of your trip. We do accept major credit cards, Venmo, Zelle, Apple Pay, Google Pay, and Cash.
We understand that plans can change. You may cancel your reservation up to 24 hours in advance to receive a refund minus a 20% service charge. Visit Our Policies page for more details.
No, our rides are not shared with other passengers, except those in your group. We offer private transportation services for individuals or groups who prefer a more personalized experience.
After you land and retrieve your luggage, please proceed to the designated pickup area in your terminal. Your driver will be in touch and waiting for you as agreed. Please Contact Us if you have any questions.